Helping you manage
all the moving pieces

Anthem HealthKeepers Medicare-Medicaid Plan (MMP), offered by HealthKeepers, Inc., is a Commonwealth Coordinated Care plan. It covers all your Medicare and Medicaid benefits under one program. That means one ID card for everything. One Member Services team to call when you need help. Health care can be overwhelming at times. We know that. We’ll help you keep track and get you the services you need.

What can we do for you?
  • Help you stay active and independent in your home and community
  • Talk to your doctors and help you understand your care
  • Let you talk to a nurse whenever you need advice — 24 hours a day, 7 days a week
  • Talk to you and give you written information in your language
About HealthKeepers, Inc.

HealthKeepers, Inc. and its affiliates have been serving Virginia since 1995. We know our communities and their unique health care needs. Let us put our knowledge to work for you.

Your Right to Choose

Commonwealth Coordinated Care is all about choices. As an Anthem HealthKeepers MMP member, you can:

  • Choose health care providers within our network and switch providers if you want
  • Help with your care planning and coordination of your services
  • Hire, fire and supervise your care providers — just like you can today

We know your relationship
with your doctor is important.

The state will try to match you up to a plan that works with the doctors you see the most. If your provider doesn’t work with the Commonwealth Coordinated Care program, you can ask to keep seeing him or her for up to 6 months.

This will give us time to work with the doctor or help you find a new doctor to give you the care you need.

Share your thoughts with us

What you think about our plan matters to us. Is there something you like or dislike about our services? Do you have questions and need help with your health plan or pharmacy benefits? If so, please call Member Services.

Read more about how to file complaints with us.

If you feel you have used all your options with us, you may submit a Medicare complaint form at Medicare.gov.

 

Last modified 3/7/17
H0147_17_30094_R CMS Approved 02/28/2017