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Gateway to Work

Anthem is here to make Gateway to Work easy

Gateway to Work

Gateway to Work is a part of the Healthy Indiana Plan (HIP). It connects HIP members like you to ways to look for work, train for jobs, finish school and volunteer.

Gateway to Work

Any HIP member can do the Gateway to Work program. Based on the information you have reported to FSSA, a status has been given to you. Each HIP member has one of these statuses:

Exempt ― Means you meet an exemption for Gateway to Work. You can still participate and use Gateway to Work resources if you want to. Exemptions include:

  • Age 60 years and older
  • TANF/SNAP recipients (A loss in SNAP/TANF benefits will result in a loss of this exemption.)
  • Medically frail
  • Pregnant
  • Homeless
  • Institutionalized
  • In treatment for a substance use disorder
  • Recently incarcerated (for at least 30 days in the past six months)
  • Certified temporary illness or incapacity 
  • Caregiver:
    • Primary caregiver of a dependent child under age 13
    • Primary caregiver of a disable dependent
    • Kinship caregiver of abused or neglected children
  • Student (full- or part-time)
  • Other possible exemptions will be reviewed for good cause on a caseby-case basis
If you meet one of the above listed exemptions and have not been given a Gateway to Work status of “exempt,” you are encouraged to call Anthem.

Reporting Met ― Means you do not meet an exemption, but already work at least 20 hours per week. You can still participate and use Gateway to Work resources if you want.

Reporting ― Means you are encouraged to do Gateway to Work. You are encouraged to participate in qualifying activities for a certain number of hours, and report those activities each month through the FSSA Benefits Portal. You can also call Anthem to report your hours.

Your status may change during the year if you have a change in your work or school status, or if you start or stop meeting an exemption.
FSSA will mail you a letter with your Gateway to Work status. To check your Gateway to
Work status:
  • Call Anthem at 1-844-429-9623 (TTY 711)
  • Log on to the FSSA Benefits Portal or
  • Look in your monthly POWER Account statement
What activities can I do in Gateway to Work?

You can report hours in more than one category. For example, in one month, you could go to job training for five hours and volunteer for five hours to earn 10 hours.

  • Employment
  • Job search efforts ― attending job fairs, reviewing online job postings or writing your resume
  • Education related to employment ― on-the-job training
  • Homeschooling
  • Members of the Pokagon Band of Potawatomi participating in the tribe’s Comprehensive Pathways program
  • Adult education ― includes class time, study time and travel time
  • General education ― such as taking budgeting, computer skills, gardening or cooking classes
  • College level courses
  • Job skills training
  • Vocational education or training
  • English as a Second Language (ESL) education

  • Volunteer work ― such as helping at your children’s school, your church or your neighborhood
  • Community service/public service
  • Community work experience
  • Caregiving services ― helping an older adult, family member or neighbor
  • Other qualifying activity based on review
While there will not be suspensions at this time, we will still encourage members to report their activities. This is so we can help connect members with opportunities to work, learn, and serve in their communities, and to collect data so we can evaluate and improve Gateway to Work.

The number of activity hours you are encouraged to report for Gateway to Work began at zero in January 2019. This allowed members time to learn about the program, find activities and set up an FSSA Benefits Portal account. It then increases according to this schedule:
Date Recommended Hours
January 1, 2019 to June 30, 2019 0 hours per month
July 1, 2019 to September 30, 2019 20 hours per month
October 1, 2019 to December 31, 2019 40 hours per month
January 1, 2020 to June 30, 2020 60 hours per month
July 1, 2020 and Ongoing 80 hours per month
To report an activity, you will need the:
  • Type of activity 
  • Date it occurred 
  • Location and
  • Number of hours you completed

You can report at any time after the activity is complete. You can report your hours:
  • Online by using the FSSA Benefits Portal on your phone or desktop computer.
  • With Anthem by calling 1-844-429-9623 (TTY 711) to report hours.
Anthem will send you your Gateway to Work status on each monthly POWER account statement. This will help you keep track of your progress throughout the year.

ULearn Anthem is an online skills training and education program that can help you with Gateway to Work. You can access ULearn from any computer, and it’s provided by Anthem at no cost to you.

The activities and trainings you complete in ULearn count toward your recommended hours. These include:

  • Financial and health literacy classes
  • Job skills profile
  • Personalized job search tool
  • Career and employment skills training
  • Certification training
  • GED preparation
Getting started

It’s easy to get started! You’ll get an email from ULearn with your username and password. Visit the ULearn Anthem website to log in.

Go to ULearn
Didn't get an email?

Call us at 1-844-429-9623 (TTY 711), and we’ll help you get your ULearn Anthem account set up.

Next steps
  1. View the Getting Started video when you log in to ULearn for the first time.
  2. Choose an activity or training to begin earning hours.
  3. Complete your Job Skills Profile to access the complete training library.
  4. Report all of your hours on the FSSA benefits portal. If you need help reporting your hours, call us at 1-844-429-9623 (TTY 711).
Resources and information about Gateway to Work can be found at Gateway to Work.

The website includes:
  • Link to the FSSA Benefits Portal to report your hours
  • General information about Gateway to Work
  • An online assessment to help you find what Gateway to Work activity might be right for you and where to start
  • A list of places where you can volunteer
Questions about Gateway to Work?
For questions about the program or issues reporting hours, call Anthem at 1-844-429-9623 (TTY 711).

To learn more about Gateway to Work, visit these links on the FSSA website:

Page Last Updated: 01/06/2020