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Care coordination

When you join Anthem, you’ll get a health needs screening. It helps us get to know you and any conditions you have requiring special care and providers. We have care coordination programs and services to help you at no cost. They help manage your physical, behavioral, medical and social needs. A nurse case manager or social worker will help you better understand your diagnosis. We’ll work with you and your doctor to set up and meet personal goals to improve your health and quality of life.

Care coordination services are
here for you at no cost

Disease management

We help guide the care for our members with chronic health conditions. We’ll help you to understand your condition and help you meet health care goals through education, resources and referrals to providers for care.

Care management

Our care management team helps members who need support with care coordination, making preventive care appointments, or accessing care to address chronic physical or behavioral health conditions.

Complex case management

Anthem’s Complex Case Management program is for members with complex needs who need help managing their health care. We can work with you and your provider, or just with your provider, to make sure you are getting the right care, at the right time, in the right place.