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Coronavirus disease 2019 (COVID-19) updates and resources

Last updated: May 13, 2022

Coronavirus disease 2019 (COVID-19) has impacted all of us. We want to make sure you have the latest information about your benefits, how to get the care you need, and how to find local help and resources. 

COVID-19 vaccines

Vaccines for COVID-19 have been proven to be safe and effective against the COVID-19 virus. COVID-19 vaccines do not cost you anything. You can find a vaccine site and schedule a COVID-19 vaccine by:
•    Visiting vaccines.gov.
•    Texting your ZIP code to GETVAX (438829).
•    Visiting the Indiana State Health Department

Schedule your COVID-19 vaccine now

Activate or log in to your online account to stay up-to-date on the latest information. 

Activate your account

Find a COVID-19 test site

Use this tool to quickly locate testing sites near you. Just enter your state and county.

Find a COVID-19 Test Facility

You can also receive four free at-home COVID-19 tests for you and your family by visiting COVIDtests.gov. All you need is your name and address. No ID, credit card, or insurance information necessary.

Or receive two at-home COVID-19 tests weekly by visiting any in-network pharmacy. You must ask for the tests at the pharmacy counter to get them at no cost.

See more COVID-19 vaccine and virus FAQs at the bottom of the page.

Focusing on your health

These temporary changes have been put in place to make it easier for you to focus on your health and those you care about.

Right now, if you are set to renew your medical assistance benefits (Medicaid), you can wait until the emergency declaration due to COVID-19 is lifted.

If you have any questions about your benefits, we’re here for you. Call Member Services at 866-408-6131 (Hoosier Healthwise, Healthy Indiana Plan); 844-284-1797 (Hoosier Care Connect); TTY 711, or log in to your account to send us a secure message

If you have any questions about your benefits, we’re here for you. Call Member Services at 1-866-408-6131 (Hoosier Healthwise, Healthy Indiana Plan); 1-844-284-1797 (Hoosier Care Connect); TTY 711, or log in to your account to send us a secure message.

Receiving the care you need

See a doctor without leaving home

 

Telehealth is a doctor visit through video chat or over the phone. It allows you to take care of your health without having to leave home. Your plan will pay for telehealth visits with your doctor. If you cannot reach your doctor, call 24/7 NurseLine 24 hours a day, seven days a week, at the number on your member ID card. 

Find a COVID-19 test site

Use this tool to quickly locate testing sites near you. Just enter your state and county.

Find a COVID-19 Test Facility

Take care of your mental health

 

You might be feeling anxious or stressed with all of the information about COVID-19. Taking care of your mental health is more important than ever. 

The Substance Abuse and Mental Health Services Administration (SAMHSA) offers helpful resources.
 

If you need to speak with someone right away, call the SAMHSA Disaster Distress Helpline 24/7: 800-985-5990 

Psych Hub

 

Psych Hub offers free online resources and videos to help you manage stress, talk to children about coronavirus disease 2019, cope with job loss, and other COVID-19 challenges. 

Go to Psych Hub

Be Well Indiana

Find information and resources compiled by the Indiana Division of Mental Health and Addiction (DMHA) designed to help Hoosiers stay connected and maintain their well-being.

Be Well Indiana

Finding resources you may need

Free or low-cost services near you

Use our Community Resource Link for local help finding food, housing and other things you might need.

Search now

Free smartphone from SafeLink Wireless®

SafeLink offers free smartphones with data, texts and minutes to those who qualify. Use your phone to keep up with important information, use telemedicine services, and stay in touch with family and friends.

Go to SafeLink

Learn about the Emergency Broadband Benefit

COVID-19 vaccine

COVID-19 vaccines are available now to people ages 12 and up. The Food and Drug Administration (FDA) has authorized several COVID-19 vaccines. They are working quickly to assess data in younger age groups. Learn more here

No. Your COVID-19 vaccine does not cost you anything.

According to the CDC, the vaccines are safe and effective
The vaccines went through the FDA’s review process, meeting their standards for safety, effectiveness, and manufacturing. Hundreds of millions of people have received the vaccine since mid-December 2020. The FDA, CDC, and vaccine manufacturers continue to monitor their safety and quality. So far, serious safety problems are very rare. If you are fully vaccinated, you can go back to doing many activities you did before the pandemic.  

COVID-19 vaccines have been used under the most intensive safety monitoring in U.S. history. This included robust studies in adolescents. The vaccines met the FDA’s rigorous standards for safety, effectiveness, and manufacturing quality.

Many children with COVID-19 have mild or no symptoms. But some children have become severely ill from COVID-19. Some have needed hospitalization, intensive care, or a ventilator to help them breathe. Children who have COVID-19 and no symptoms can still spread the virus to others. 

To find a COVID-19 vaccine site near you:
•    Visit vaccines.gov.
•    Text your ZIP code to GETVAX (438829).

•    Visit the Indiana State Health Department

Your primary medical provider can answer any questions about COVID-19 vaccines. You can also learn more from the CDC

If you are an Anthem member, you can activate your online account to get updates on COVID-19 vaccines. 

Activate your account

Download the Anthem Medicaid mobile app from Google Play™  or the App Store®.

Download Anthem Medicaid App - Google Play Download Anthem Medicaid App - Apple App Store

The vaccines cannot make you sick with COVID-19 because they do not contain the virus. It’s normal to have mild side effects to most vaccines. This means your body is responding to the vaccine by making antibodies.

No vaccine is 100% effective against any virus, but the COVID-19 vaccines come close. In clinical trials, they were about 95% effective in preventing COVID-19 infection and reduced the risk of severe illness. The data we have today shows they are effective against variants found to date, as well.

Yes. Even if you’ve already had COVID-19, you could still benefit from the vaccine. You can talk to your primary medical provider to see what they recommend. The CDC also has information about the benefits of the vaccine.

Learn more about COVID-19

COVID-19 is a disease caused by a virus called SARS-CoV-2.  COVID-19 spreads when an infected person breathes out droplets and very small particles that contain the virus. These droplets and particles can be breathed in by other people or land on their eyes, noses, or mouth. In some circumstances, they may contaminate surfaces they touch. People who are closer than 6 feet from the infected person are most likely to get infected.
COVID-19 is spread in three main ways:
•    Breathing in air when close to an infected person who is exhaling small droplets and particles that contain the virus.
•    Having these small droplets and particles that contain virus land on the eyes, nose, or mouth, especially through splashes and sprays like a cough or sneeze.
•    Touching eyes, nose, or mouth with hands that have the virus on them.
It’s an airway and lung infection. It is similar to the flu. 

Similar to the flu, but often more serious. Mild to severe fever, cough, shortness of breath, fatigue, muscle or body aches, new loss of taste or smell, sore throat, and nausea or vomiting are just some of the common symptoms.  Symptoms may appear 2-14 days after being around someone who has COVID-19.

The best way to prevent infection is to get a COVID-19 vaccine when it is available to you. Check the CDC website for up-to-date information. If you are traveling, visit cdc.gov for the CDC’s most current guidelines.

Good health habits can also help prevent and fight COVID-19. Here are some tips:
•    Wear a face covering over your nose and mouth, especially if you are not vaccinated.
•    Keep six feet between yourself and others.  
•    Washing your hands is the best way to avoid getting sick. Wash often with soap and water for at least 20 seconds. If you can’t use soap and water, use an alcohol-based hand sanitizer with at least 60% alcohol. 
•    Clean and disinfect items and surfaces you touch often with regular household cleaning spray or a wipe.
•    Cover your cough or sneeze with a tissue. Then  throw away the tissue.
•    Stay home when you are sick.
•    Avoid touching your face.
•    Avoid close contact with people who are sick.

 

Older adults, people with disabilities, and people with diabetes or who have severe chronic medical conditions like heart, lung, or kidney disease are not at higher risk of getting COVID-19, but may be at higher risk for a more serious COVID-19 illness. We will support you and help you get the care you need.

If you are caring for someone, be sure visitors take care to avoid causing any extra risk to you or them. Get vaccinated, keep hand sanitizer by the door, and ask visitors to wash their hands.  Wash your hands thoroughly and use hand sanitizer before and after touching or feeding someone, or touching any mobility devices or equipment. 

You should check with state and local guidance on masking requirements. Here is what the CDC says about face coverings

Call your doctor if you develop a fever, have a cough, or have a hard time  breathing. Tell them if you’ve been in close contact with a person who has COVID-19. Also tell them if you  live in or have been to an area where the virus has spread. 

Your plan will pay for telehealth  visits with your doctor. If you can’t reach your doctor, call 24/7 NurseLine 24 hours a day, seven days a week, at the number on your member ID card. 

If you have a plan  with us, you do not have to pay anything for the COVID-19 test or the doctor visit to get the test. The visit and test are covered whether you get care in a doctor’s office, urgent care center, or pharmacy. You should avoid going to the emergency room for a COVID-19 test since there are many other locations that can provide you with a test. Use our testing locator to find a site near you.

No, prior authorization is not required for COVID-19 testing.

You should try to see your primary medical provider  or a doctor in your plan. If your doctor offers telehealth visits, your plan will pay for those, too. 

We will pay for care you get from doctors outside your plan (called “out of network”) as long as the services are medically needed.

No. If you have health benefits  from us, your plan covers sick visits and tests. 

If you have medicines you take regularly, call  the Pharmacy Member Services number on your member ID card to find out about your options. 

Your health is important. Take your medicines as prescribed, and get your refills on time.

Yes. You can receive four at-home COVID-19 tests at no cost for your household at COVIDtests.gov. To place an order, all you need is your name and address.

You can also go to any in-network pharmacy and receive two at-home tests weekly. Use our online tool to find a pharmacy closest to you . No-cost test kits might be packaged individually or with two test kits in one package. Be sure to check out at the pharmacy as if you are picking up a prescription. Do not take your tests to the front of the store for checkout.

At-home testing is not your only option. You are also covered if you go to a testing site. To find a COVID-19 testing site near you, visit coronavirus.in.gov.