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Specialty Pharmacy

Extra care to manage your condition

Specialty pharmacies are different. They do more than just fill prescriptions. These pharmacies serve members with complex or chronic conditions. Specialty medications are used to treat these conditions, and often require special storage or extra support. Specialty pharmacies have highly trained pharmacists and nurses to provide personal care and guidance to help you manage your condition.

If you or your child has a complex or chronic condition, you have the option to use IngenioRx Specialty Pharmacy for your specialty medications. These medications are delivered to your home or shipped to a local pharmacy for pickup.

With IngenioRx Specialty Pharmacy, you receive

  • Free shipping with confidential, on-time delivery.
    You can order your medicine by calling Pharmacy Member Services at 833-255-0646 (TTY 711) anytime, day or night. You can choose to have the prescription mailed to you or shipped to a local CVS retail pharmacy where you can pick it up. If you do that, you can track the order until it arrives.
  • 24/7 access to trained professionals.
    A care team led by highly trained pharmacists and nurses is ready to assist you. They can talk to you about your condition and are specially trained to help.
  • Personal care.
    If you have side effects from taking your medications, our care team will work with you to manage them. Nurses are available to assist with infusions in your home. They can also instruct you on how to inject medications.

Your Care Team support

Call Specialty Pharmacy Member Services at 833-255-0646 (TTY 711) anytime, day or night to speak with your care team.