Cardinal Care Medicaid – The Commonwealth of Virginia’s Medicaid program

• More than 25,000 doctors, hospitals, and specialists to choose from near you
• Urgent and emergency care
• 24/7 NurseLine – talk to a nurse any time, day or night, and get answers to health questions by calling 1-800-901-0020 (TTY 711)
• Condition Care (CNDC) programs for asthma, diabetes, chronic obstructive pulmonary disease (COPD), heart failure, coronary artery disease (CAD), major depressive disorder, bipolar disorder, substance abuse disorder, schizophrenia, hypertension, and HIV/AIDS
• Translation and interpretation services via phone and onsite for your medical appointments 
• Rides to doctor appointments, the drugstore to get your prescriptions and grocery stores, and farmers markets — set up a ride by calling Access2Care at 1-877-892-3988 (TTY 711). For more information, visit our Schedule a Ride page
• No-cost prescription and over-the-counter drugs 
• Dental services from DentaQuest 
• Early intervention services — services like speech or occupational therapy designed to help a baby under the age of three who may not be learning or developing like other babies and toddlers. For more information, look in your member handbook.  
• Mental Health Services — services like in-home care and substance use crisis intervention
• Doula services for pregnant women and new mothers to provide extra support during pregnancy, birth, and after delivery

Your benefits include a wide range of prescription and over-the-counter (OTC) medicines at no cost. We work with CarelonRx to provide these pharmacy benefits.

Visit the Pharmacy page to find a pharmacy near you and check if your medicine is covered.

Children and adults are covered for dental cleanings and preventive care, X-Rays and exams, fillings, and more.

To find a dentist or learn more, call DentaQuest at 1-888-912-3456.

For members 21 and older:

• One routine eye exam every 12 months
• Up to $150 for glasses or contacts yearly as an extra benefit for being an Anthem HealthKeepers Plus member

For members under 21:

• One routine eye exam every 24 months
• Glasses or contacts as medically necessary
• Glasses to replace those that are lost, broken, or stolen

To find providers and store locations, call Member Services at 1-800-901-0020 (TTY 711).

Healthy mind, healthy body

Being healthy is about more than just your body. Our benefits can help you with your emotional and mental health, too. These behavioral health and substance use treatment and recovery services are included in your plan:
 

• Outpatient mental health and addiction treatment services
• Intensive outpatient (IOP)
• Partial day treatment
• Opioid treatment
• Case management
• Residential treatment for pregnant and postpartum individuals
• Halfway house and group home treatment
• Residential treatment
• Residential detox
• Crisis stabilization
• Peer supports

• Free refurbished Chromebook laptop for high school seniors who earn a 3.5 GPA or higher
• Free rides to grocery stores, farmers markets, and food banks
• GED testing on us — up to four GED vouchers for members 17 and older 
• $25 gift card for middle, high school, and college students with As and Bs
• Up to a $20 Walmart gift card for completing your health screener
• Smartphone with free minutes, data and texts
• Meals delivered to your home after a hospital stay (discharged from hospital after 48-hour stay), including new moms after delivery — two meals a day for seven days
• Boys & Girls Club memberships (where available)
• No delivery – “Books for Kids Program” - Newborn members through age 10 can receive a $35 Barnes & Noble Gift Card
• Free children’s books delivered to your home
• Baby Essentials catalog for new moms to choose up to three essential baby items, such as a car seat or highchair, for completing prenatal visit(s) and a postpartum visit
• Sports physicals for kids ages 19 and under
• Coupon book with more than $1,000 in savings at local stores
• WW^® vouchers — $120 for 13 weeks of meetings and 14 weeks of online tools
• Online fitness classes
• Select two asthma and allergy relief products from a catalog of options for members diagnosed with COPD and/or asthma
• Community Resource Link for local help finding food, housing, and other things you might need. Visit the website here and type in your ZIP code to search.
• LiveHealth Online — see a doctor 24/7 on your computer or mobile device. No appointments or long wait times.
• Diabetic insoles and socks for adult members with a diagnosis of Diabetic Neuropathy

• Anthem HealthKeepers Plus Community Resource Link to find jobs, food, housing, and more 
• Your Care Plan to send messages to your care coordinator, track goals, and more 
• Mobile app to find doctors or use your ID card on the go 

Limitations and restrictions apply. Benefits may change.

You can redeem some benefits online through your secure account. View the extra benefits you're eligible for on the Benefit Reward Hub or call Member Services at the number on your member ID card.

You can also earn Healthy Rewards gift cards worth up to $50 for each health activity completed. Log in to the Benefit Reward Hub to redeem your Healthy Rewards. You can also call the Healthy Rewards Customer Service Line at 1-888-990-8681 (TTY 711), Monday through Friday from 9 a.m. to 8 p.m. Eastern time.

Redeem Healthy Rewards

Your care manager works with you, your support system, and your team of doctors to help you get benefits and services to fit your health needs. Turn to your care manager for help with:  

• Questions about your care.  
• Scheduling doctor visits and rides.  
• Getting long-term services and supports to help you with daily activities.