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Choose Virginia's largest Medicaid health plan

We’re ready to help our members impacted by Hurricane Ian. Learn more.

Stay informed about coronavirus disease 2019 (COVID-19)

Have questions about COVID-19 vaccines?

Visit our COVID-19 Resource Center for more information.

COVID-19 Resources
Stay informed – activate your online account

Renewal updates

If your benefits were extended due to COVID-19, you may need to renew soon. See what you need to do.

See a doctor 24/7 with LiveHealth Online

Video chat with a doctor 24/7 from your smartphone, tablet, or computer at no cost to you using LiveHealth Online. It’s an easy way to receive care for you or your family any time of the day or night without leaving home.

Visit LiveHealth Online


COVID-19 Vaccine Information

We want to make sure that you have the information you need to answer your questions about the new COVID-19 vaccine. Here are some frequently asked questions:

  • Will it work? There are three vaccines available now. They are all highly effective at preventing serious illness and hospital admissions from COVID-19.
  • How do I receive a vaccine? Once you pre-register, you will receive updates when you are able to schedule an appointment to receive a vaccine.
  • What does it cost? There is no cost for anyone to receive a vaccine.
  • What should I expect when I receive a vaccine? Depending on the type of vaccine you receive, you will need one or two doses to ensure you are protected from COVID-19. You do not need to bring a government-issued ID and cannot be turned away for not having ID. However, you should bring some form of ID if possible to make sure the right person receives the vaccine.

A free flu vaccine can help you stay healthy

Flu season runs from October through May. You and your loved ones can stay protected by going for a flu vaccine, recommended for ages 6 months and older by the Centers for Disease Control and Prevention. Certain pharmacies offer flu vaccines through walk-in or appointment.

Find a pharmacy near you

Open enrollment

We want to make sure you have the health are coverage you need. To help you stay enrolled, here are important dates to keep in mind: 

  • CCC Plus members: Your open enrollment is from 10/1 to 12/31 statewide. Learn More

  • Medallion Expansion members: Open enrollment is happening statewide 11/1 - 12/31.
  • Medallion Medicaid members: Your open enrollment period depends on where you live.

Find your region's open enrollment dates.

If you’re already our member, you don’t have to do anything to stay with us. If you want to switch to the Anthem HealthKeepers Plus plan, Learn more 

Our mission is to improve the lives of the people we serve.

Focused on health for over 20 years

We’re more than just a website and phone number. In Virginia, we:

  • NCQA Logo Work with over 25,000 doctors, hospitals and specialists statewide.
  • Are the largest Medicaid health plan
  • Serve more than 350,000 Medicaid members.

*According to NCQA’s Medicaid Health Insurance Plan Ratings 2018-2019 in Virginia as HealthKeepers, Inc. HMO.

Mobile App

Anthem Medicaid mobile app

Always have your member ID card with you. Use it to make check-in easier at your doctor visits or to manage your prescriptions.

Get the app