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Choose Virginia's largest Medicaid health plan

Stay informed about coronavirus disease 2019 (COVID-19)

Have questions about COVID-19 vaccines?

Visit our COVID-19 Resource Center for more information.

COVID-19 Resources
Stay informed – activate your online account

Renewal updates

If your benefits were extended due to COVID-19, you may need to renew soon. See what you need to do.


Pre-register for the COVID-19 vaccine today

Medicaid members receiving consumer-directed services and their attendants are now eligible to receive the COVID-19 vaccine. This includes the following types of care:

  • Personal care
  • Respite services
  • Companion services

We encourage our members and their personal care attendants to pre-register for the vaccine on the Virginia Department of Health’s website. You can also call the vaccine hotline at 877-829-4682 if you prefer to speak with someone by phone.

Fairfax County is using its own registration site. If you live in Fairfax County, you can use the county’s website to pre-register for a vaccine.

We want to make sure that you have the information you need to answer your questions about the new COVID-19 vaccine. Here are some frequently asked questions:

  • Will it work? There are three vaccines available now. They are all highly effective at preventing serious illness and hospital admissions from COVID-19.
  • How do I receive a vaccine? Once you pre-register, you will receive updates when you are able to schedule an appointment to receive a vaccine.
  • What does it cost? There is no cost for anyone to receive a vaccine.
  • What should I expect when I receive a vaccine? Depending on the type of vaccine you receive, you will need one or two doses to ensure you are protected from COVID-19. You do not need to bring a government-issued ID and cannot be turned away for not having ID. However, you should bring some form of ID if possible to make sure the right person receives the vaccine.

A free flu vaccine can help you stay healthy

Flu season runs from October through May. You and your loved ones can stay protected by going for a flu vaccine, recommended for ages 6 months and older by the Centers for Disease Control and Prevention. Certain pharmacies offer flu vaccines through walk-in or appointment.

Find a pharmacy near you

Open enrollment

We want to make sure you have the health care coverage you need. To help you stay enrolled, here are important dates to keep in mind:

  • Medallion Medicaid members: Your open enrollment period depends on where you live.

    Find your region’s open enrollment dates
  • Medicaid Expansion members: Open enrollment is happening statewide now.

    If you’re already an Anthem member, you don’t have to do anything to stay with us. If you want to switch to the Anthem HealthKeepers Plus plan, learn how.

Our mission is to improve the lives of the people we serve.

Focused on health for over 20 years

We’re more than just a website and phone number. In Virginia, we:

  • NCQA Logo Work with over 25,000 doctors, hospitals and specialists statewide.
  • Are the largest Medicaid health plan
  • Serve more than 350,000 Medicaid members.

*According to NCQA’s Medicaid Health Insurance Plan Ratings 2018-2019 in Virginia as HealthKeepers, Inc. HMO.

Mobile App

Anthem Medicaid mobile app

Always have your member ID card with you. Use it to make check-in easier at your doctor visits or to manage your prescriptions.

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