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Whole Person Care

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Anthem believes in a whole person approach that connects members to the services and supports they need for physical health, mental health and substance use. Across every department, our employees go above and beyond to truly understand members’ needs, preferences and goals so that we can provide real solutions. We take a comprehensive care approach that is more than just health care. We holistically address members’ psychosocial needs and goals for housing, education/employment, transportation and meaningful participation in the community so that they can live their best lives.

Meeting Each Member’s Unique Needs

Through the Anthem family of plans, we invest the time, resources and tools to serve almost six million members in state-sponsored programs across the country. Addressing members’ needs and preferences is at the heart of what we do every day. We combine our team’s knowledge, experience and passion to learn about our members’ unique challenges and priorities, and create tailored solutions.

Our specialized programs and systems address the needs of all members, including children, youth and young adults in foster care; those who have needs related to mental health and substance abuse disorders; and individuals who need long-term services and supports.

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Our work begins in the community. Across every state we serve and all of our programs, we partner with local community organizations to help members make healthy decisions and connect them to the resources they need.

Connecting Members to Preventive Care

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Wellness, early detection and prevention are all critical components of Anthem’s effective health care delivery system. We offer an array of programs, resources and services to help our members and their families eat right, stay active, quit tobacco use and visit their doctor regularly. We proactively create solutions to meet members where they are by providing members access to preventive health care services in their community through schools, community centers, clinics, faith-based programs and mobile clinics.

Helping Members and Families Make Healthy Choices

Above all, we remain steadfast in our commitment to the health and well-being of our members. Anthem reinvests in communities to reduce gaps in care and services, address chronic health conditions and promote wellness through our local delivery model. We give members and their families the tools, knowledge and self-care techniques to help them achieve lifelong health. We collaborate with members, their families and their providers to develop an integrated plan of care that serves as a roadmap to improving health, wellness and quality of life.

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