Specialty Pharmacy
Specialty Pharmacy Services
BioPlus Specialty Pharmacy, a Carelon company, is an in-network option for your specialty pharmacy needs. These medications are used to treat complex or chronic conditions that are covered under your pharmacy benefits. They can be delivered to your home or your doctor’s office.
BioPlus offers a truly elevated experience focused on your whole health through:
- Compassionate care and individualized support
- Disease management programs to help you manage your condition
- Over 30 years of trusted specialty pharmacy expertise
- Convenient processes and digital tools
It’s easy to get your specialty medication
With BioPlus, you get:
- Free shipping with confidential, on-time delivery
Order your medicine online at any time. You can track your order until it arrives and get reminders when you need a refill. - 24/7 access to trained professionals
A Care Team led by highly trained pharmacists and nurses is ready to assist you. They can talk to you about your condition and are specially trained to help. You can reach the Care Team at 833-549-2115 (TTY 711), 24 hours a day, seven days a week. - Individualized care
If you have side effects, your Care Team will work with you to manage them. Nurses are available to assist with infusions in your home. They can also instruct you on how to inject medications.
Using BioPlus is not required; it is an optional choice as part of your pharmacy network benefit through your health plan.
Member resources
Your secure account
Log in to your account to manage your specialty prescriptions. You can:
Your Care Team support
Call BioPlus at 833-549-2115 (TTY 711) anytime day or night to speak with your Care Team.
You can also call the Pharmacy Member Services number on the back of your ID card.
Manage your medicine from anywhere with the Sydney Health mobile app
With the free app, you can:
- Order refills
- Track your orders
- View all prescriptions
Download the app now:
