[Skip to Content]

Contact us

Have a question?

Send a secure message

If you’re already a member, log in to your account to send us a message.

Send us a message

Ask us to call you back!

Need answers but you’re short on time? Log in to your account and schedule a call back. Our service team will call you back at a time that’s good for you.

Schedule a call back!

Call Member Services toll free at 1-844-396-2329 (TTY 711)

When you call our new and improved Member Services department, you can be confident that your representative has the information you need. We can help you:

We’ve extended our hours, too. We’re available Monday through Friday from 7 a.m. to 7 p.m. Pacific time.

After hours, use the 24/7 automated self-service line. Or, reach the 24/7 NurseLine at 1-844-396-2329 or 24/7 Behavioral Health Crisis Line at 1-844-396-2331.

Need help with enrollment or renewal?

Call Nevada Medicaid at 1-800-992-0900, option 1, or Nevada Check Up at 1-877-543-7669.

Getting Care 24/7

24/7 NurseLine

Call our 24/7 NurseLine for fast, free medical advice from a nurse day or night, even on holidays, in more than 170 languages. Dial 1-844-396-2329 (TTY 711).

Learn more

LiveHealth Online

When you need care fast and can’t get to the doctor, “visit” one through video chat on your smartphone, tablet or computer.

Visit LiveHealth Online

Quick & easy online services

When you create an account on our secure member site, you’ll get helpful tools at your fingertips:

To access these great features, log in to your account