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Have a question?

Need help? Let’s chat!

You can chat with a live person Monday through Friday from 7 a.m. to 7 p.m. Pacific time.

Ask us to call you back!

Need answers but you’re short on time? Log in to your account and schedule a call back. Our service team will call you back at a time that’s good for you.

Schedule a call back!

Call Member Services toll free at 1-844-396-2329 (TTY 711)

When you call our new and improved Member Services department, you can be confident that your representative has the information you need. We can help you:

We’ve extended our hours, too. We’re available Monday through Friday from 7 a.m. to 7 p.m. Pacific time.

After hours, use the 24/7 automated self-service line. Or, reach the 24/7 NurseLine at 1-844-396-2329 or 24/7 Behavioral Health Crisis Line at 1-844-396-2331.

Need help with enrollment or renewal?

Call Nevada Medicaid at 1-800-992-0900, option 1, or Nevada Check Up at 1-877-543-7669.

Getting Care 24/7

24/7 NurseLine

Call our 24/7 NurseLine for fast, free medical advice from a nurse day or night, even on holidays, in more than 170 languages. Dial 1-844-396-2329 (TTY 711).

LiveHealth Online

When you need care fast and can’t get to the doctor, “visit” one through video chat on your smartphone, tablet or computer.

Quick & easy online services

When you create an account on our secure member site, you’ll get helpful tools at your fingertips:

To access these great features, log in to your account