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Need A Ride?

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We Are Going Your Way!

A big part of having good care is making it to all of your appointments. If you are a member of Anthem’s Healthy Indiana Plan, Hoosier Healthwise, or Hoosier Care Connect programs, you’ll receive transportation services to and from your Anthem providers and other health visits.

Anthem Transportation Services can help you find out what transportation options are available in your area. You may be able to use public transportation, have a pickup and drop-off service, or be eligible for mileage reimbursement.

Visit Anthem Transportation Services, managed by WellTrans.

We Also Help You Make It To:

For women who are, or may become, pregnant, and children

  • Your healthcare visits.
  • The pharmacy after leaving the doctor’s office.
  • Healthcare/education classes and workshops.
  • Renewal appointments.
  • Visits to the Division of Family Resources.
  • The Women, Infants, and Children (WIC) office.
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How To Set Up Your Ride

Here’s how to set up your rides for your healthcare-related trips:

  • Call Anthem Transportation Services at 844-772-6632 (TTY 888-238-9816) Monday through Friday, 8 a.m. to 8 p.m. Eastern time, or book online.
  • You need to call or book online at least two business days before your appointments — but you can as much 45 days in advance.
  • If you can’t reach them, call Member Services at the number on your ID card for help.

What You Will Need

When you set up your ride, you will need to give the following information:

  • Your name and birthdate.
  • A phone number where you can be reached.
  • The date and time of your appointment.
  • The name of the facility and doctor you are seeing.
  • The address (with ZIP code) and phone number where you’re going.
  • About any extra help you need. Do you use a walker or wheelchair?
  • If you need another person or a service animal to go with you. Please bring your own child safety seat.
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Your Ride Home

When your appointment is over, call Anthem Transportation Services at 844-772-6632 (TTY 888-238-9816) and choose the option for ride assistance. You’ll be picked up for your return trip within one hour after your call.

Page last updated: 10/28/2022