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Member Services

  • Hoosier Healthwise (HHW) and Healthy Indiana Plan (HIP)
    1-866-408-6131 (TTY 711) from Monday through Friday, 8 a.m. to 8 p.m. Eastern time
  • Hoosier Care Connect (HCC)
    1-844-284-1797 (TTY 711) from Monday through Friday, 8 a.m. to 8 p.m. Eastern time

Need to speak with a nurse?

24/7 NurseLine

Fast advice from a nurse anytime, day or night

  • Hoosier Healthwise (HHW) and Healthy Indiana Plan (HIP)
    1-866-408-6131 (TTY 711) from Monday through Friday, 8 a.m. to 8 p.m. Eastern time
  • Hoosier Care Connect (HCC)
    1-844-284-1797 (TTY 711) from Monday through Friday, 8 a.m. to 8 p.m. Eastern time

Important state numbers

  • HHW Help Line: 1-800-889-9949
  • HIP Help Line: 1-877-438-4479
  • HCC Help Line: 1-866-963-7383
  • Indiana Medicaid Member Services: 1-800-457-4584

Anthem vendor numbers

  • DentaQuest: 1-888-291-3762
  • Vision Service Plan (VSP): 1-866-866-5641 (TTY 1-800-428-4833)
  • HHW members in the St. Francis Health Network: Call your PMP.
  • Vision Service Plan (VSP) Hoosier Care Connect: 1-877-478-7561 (TTY 1-800-428-4833)
  • LogistiCare: 1-844-772-6632 (TTY 1-866-288-3133)

Anthem Ombudsman

1-844-404-1214
We make health care less complicated by helping you:

  • Understand your benefits
  • Fill out forms
  • File a grievance or appeal
  • Find translation services
  • And more!

Behavioral Health Ombudsman: 1-844-404-1214

Anthem partnered with Mental Health America to help:

  • Investigate and resolve member complaints
  • Provide education to members
  • Assist members with system navigation