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Have questions or need help?

We want you to understand your benefits and receive the best possible care. Our Customer Care team is here to help.

Call us

Need to talk with a nurse?

Call our toll-free 24/7 NurseLine
1-800-224-0336 (TTY 711)
Get answers to your medical questions anytime, day or night.

Have questions about your benefits?

Call the Customer Care Center:

Medi-Cal members

Outside L.A. County, call 1-800-407-4627 (TTY 711)
In L.A. County, call 1-888-285-7801 (TTY 711)
Monday through Friday from 7 a.m. to 7 p.m.

MRMIP members

Call 1-877-687-0549 (TTY 711)
Monday through Friday from 8:30 a.m. to 5 p.m.

Our reps are here to help with:

  • Changing your primary care provider
  • Getting your member ID card
  • Getting member handbooks
  • Understanding your benefits
  • Finding a provider near you
  • Free translation services

Need help with enrollment or renewal?

Call Anthem Enrollment Support
1-800-227-3238 (TTY 711)