Have questions or need help?
We want you to understand your benefits and receive the best possible care. Our Customer Care team is here to help.
Need to talk with a nurse?
Call our toll-free 24/7 NurseLine
1-800-224-0336 (TTY 711)
Get answers to your medical questions anytime, day or night.
Have questions about your benefits?
Call the Customer Care Center:
Outside L.A. County, call 1-800-407-4627 (TTY 711)
In L.A. County, call 1-888-285-7801 (TTY 711)
Monday through Friday from 7 a.m. to 7 p.m.
Call 1-877-687-0549 (TTY 711)
Monday through Friday from 8:30 a.m. to 5 p.m.
Our reps are here to help with:
- Changing your primary care provider
- Getting your member ID card
- Getting member handbooks
- Understanding your benefits
- Finding a provider near you
- Free translation services
Need help with enrollment or renewal?
Call Anthem Enrollment Support
1-800-227-3238 (TTY 711)