Member materials

Get the information you need to manage
your health

We want you to have easy access to all of the resources that can help you get the most from your benefits and live your best life.

New to Anthem?

As a new member, we know you have questions. We also know you’re short on time! Learn the basics about your health plan on our member welcome page.

Member handbooks

Your member handbook is your go-to guide for health services. Read it to find out about:

How to use your benefits
How to choose a primary care provider (PCP)
How to get help if your doctor’s office is closed
How to reach the Customer Care Center if you have questions
Your rights and responsibilities as an Anthem member

Medi-Cal members outside of L.A. County

Errata

Errata describes corrections or changes to the member handbook.

Medi-Cal members in L.A. County

Errata

Errata describes corrections or changes to the member handbook.

MRMIP members

Get help and materials in other languages or formats

Do you need help with your health care, talking with us or reading what we send you?

We provide interpreting services for your medical appointments and materials in other languages and formats, including braille, large print and audio at no cost to you.

Call our Customer Care Center at the number listed on your member ID card.

Want to change your preferred language?
To get messages from Anthem Blue Cross in your preferred language, contact your County Eligibility Worker.