Member materials
Get the information you need to manage
your health
We want you to have easy access to all of the resources that can help you get the most from your benefits and live your best life.
New to Anthem?
As a new member, we know you have questions. We also know you’re short on time! Learn the basics about your health plan on our member welcome page.
Member handbooks
Your member handbook is your go-to guide for health services. Read it to find out about:
- How to use your benefits
- How to choose a primary care provider (PCP)
- How to get help if your doctor’s office is closed
- How to reach the Customer Care Center if you have questions
- Your rights and responsibilities as an Anthem member
Medi-Cal members outside of L.A. County
- EOC Errata Updates to Member Handbook 2024
- Member handbook - English (EN)
- Member handbook – English (EN) Large Print (LP)
- Member handbook – Arabic (AB)
- Member handbook – Arabic (AB) Large Print (LP)
- Member handbook – Armenian (AR)
- Member handbook – Armenian (AR) Large Print (LP)
- Member handbook – Chinese Simplified (CS)
- Member handbook – Chinese Simplified (CS) Large Print (LP)
- Member handbook – Chinese Traditional (CT)
- Member handbook – Chinese Traditional (CT) Large Print (LP)
- Member handbook – Farsi (FA)
- Member handbook – Farsi (FA) Large Print (LP)
- Member handbook - Hindi (HI)
- Member handbook – Hmong (HM)
- Member handbook – Hmong (HM) Large Print (LP)
- Member handbook - Japanese (JP)
- Member handbook - Japanese (JP) Large Print (LP)
- Member handbook – Korean (KO)
- Member handbook – Korean (KO) Large Print (LP)
- Member handbook – Lao (LO)
- Member handbook – Lao (LO) Large Print (LP)
- Member handbook - Mien (MI)
- Member handbook - Punjabi (PU)
- Member handbook – Russian (RU)
- Member handbook – Russian (RU) Large Print (LP)
- Member handbook – Spanish (SP)
- Member handbook – Spanish (SP) Large Print (LP)
- Member handbook – Tagalog (TA)
- Member handbook – Tagalog (TA) Large Print (LP)
- Member handbook - Thai (TH)
- Member handbook - Thai (TH) Large Print (LP)
- Member handbook – Vietnamese (VN)
- Member handbook – Vietnamese (VN) Large Print (LP)
Medi-Cal members in L.A. County
- Member handbook – English
- Member handbook – English Large Print
- Member handbook – Spanish
- Member handbook – Spanish Large Print
- Member handbook – Arabic
- Member handbook – Arabic Large Print
- Member handbook – Armenian
- Member handbook – Armenian Large Print
- Member handbook – Chinese Simplified
- Member handbook – Chinese Simplified Large Print
- Member handbook – Chinese Traditional
- Member handbook – Chinese Traditional Large Print
- Member handbook – Farsi
- Member handbook – Farsi Large Print
- Member handbook – Hmong
- Member handbook – Hmong Large Print
- Member handbook – Khmer
- Member handbook – Khmer Large Print
- Member handbook – Korean
- Member handbook – Korean Large Print
- Member handbook – Russian
- Member handbook – Russian Large Print
- Member handbook – Tagalog
- Member handbook – Tagalog Large Print
- Member handbook – Vietnamese
- Member handbook – Vietnamese Large Print
- EOC Errata 2024 Update - English
- EOC Errata 2024 Update - Arabic
- EOC Errata 2024 Update - Armenian
- EOC Errata 2024 Update - Chinese Simplified
- EOC Errata 2024 Update - Chinese Traditional
- EOC Errata 2024 Update - Farsi
- EOC Errata 2024 Update - Hmong
- EOC Errata 2024 Update - Japanese
- EOC Errata 2024 Update - Khmer
- EOC Errata 2024 Update - Korean
- EOC Errata 2024 Update - Lao
- EOC Errata 2024 Update - Russian
- EOC Errata 2024 Update - Spanish
- EOC Errata 2024 Update - Tagalog
- EOC Errata 2024 Update - Thai
- EOC Errata 2024 Update - Ukranian
- EOC Errata 2024 Update - Vietnamese
Medi-Cal for Kids & Teens Resources
Outreach Brochures
Outreach Brochures Kids
Outreach Brochures - EnglishOutreach Brochures - Spanish
Outreach Brochures - Arabic
Outreach Brochures - Armenian
Outreach Brochures - Chinese Simplified
Outreach Brochures - Chinese Traditional
Outreach Brochures - Farsi
Outreach Brochures - Hmong
Outreach Brochures - Japanese
Outreach Brochures - Khmer
Outreach Brochures - Korean
Outreach Brochures - Lao
Outreach Brochures - Russian
Outreach Brochures - Tagalog
Outreach Brochures - Thai
Outreach Brochures - Vietnamese
Outreach Brochures Teens
Outreach Brochures - English Outreach Brochures - Spanish
Outreach Brochures - Arabic
Outreach Brochures - Armenian
Outreach Brochures - Chinese Simplified
Outreach Brochures - Chinese Traditional
Outreach Brochures - Farsi
Outreach Brochures - Hmong
Outreach Brochures - Japanese
Outreach Brochures - Khmer
Outreach Brochures - Korean
Outreach Brochures - Lao
Outreach Brochures - Russian
Outreach Brochures - Tagalog
Outreach Brochures - Thai
Outreach Brochures - Vietnamese
Medi-Cal Rights Guide
Medi-Cal Your Rights Guide - English
Medi-Cal Your Rights Guide - Spanish
Medi-Cal Your Rights Guide - Arabic
Medi-Cal Your Rights Guide - Armenian
Medi-Cal Your Rights Guide - Chinese Simplified
Medi-Cal Your Rights Guide - Chinese Traditional
Medi-Cal Your Rights Guide - Farsi
Medi-Cal Your Rights Guide - Hmong
Medi-Cal Your Rights Guide - Japanese
Medi-Cal Your Rights Guide - Khmer
Medi-Cal Your Rights Guide - Korean
Medi-Cal Your Rights Guide - Lao
Medi-Cal Your Rights Guide - Russian
Medi-Cal Your Rights Guide - Tagalog
Medi-Cal Your Rights Guide - Thai
Medi-Cal Your Rights Guide - Vietnamese
Medi-Cal Your Rights Guide - Spanish
Medi-Cal Your Rights Guide - Arabic
Medi-Cal Your Rights Guide - Armenian
Medi-Cal Your Rights Guide - Chinese Simplified
Medi-Cal Your Rights Guide - Chinese Traditional
Medi-Cal Your Rights Guide - Farsi
Medi-Cal Your Rights Guide - Hmong
Medi-Cal Your Rights Guide - Japanese
Medi-Cal Your Rights Guide - Khmer
Medi-Cal Your Rights Guide - Korean
Medi-Cal Your Rights Guide - Lao
Medi-Cal Your Rights Guide - Russian
Medi-Cal Your Rights Guide - Tagalog
Medi-Cal Your Rights Guide - Thai
Medi-Cal Your Rights Guide - Vietnamese
Get help and materials in other languages or formats
Do you need help with your health care, talking with us or reading what we send you?
We provide interpreting services for your medical appointments and materials in other languages and formats, including braille, large print and audio at no cost to you.
Call our Customer Care Center at the number listed on your member ID card.
Want to change your preferred language?
To get messages from Anthem Blue Cross in your preferred language, contact your County Eligibility Worker.
Member Grievance Forms
- Member Grievance Form - English
- Member Grievance Form - Arabic
- Member Grievance Form - Armenian
- Member Grievance Form - Chinese- Simplified
- Member Grievance Form - Chinese- Traditional
- Member Grievance Form - Farsi
- Member Grievance Form - Hmong
- Member Grievance Form - Japanese
- Member Grievance Form - Khmer
You can also file a grievance online through your secure account.